We will not be liable to you for non-execution or defective execution of a payment transaction if you have given us the wrong payment details, however we will use reasonable efforts to try to recover the funds involved in the payment transaction. By accepting this User Agreement you acknowledge that the United Kingdom's Financial Services Compensation Scheme (, As an electronic money institution, we are required to ensure that funds held in your Account are appropriately "safeguarded". Gemini Europe Services, Ltd (company number 12471710), is an affiliate of Gemini Europe, Ltd and provides cryptoasset exchange and custody services. In the event of our insolvency, these funds will form an asset pool which is separate from our insolvent estate and an administrator will be entitled to reimburse you from this pool (in priority to other creditors).Â. I used Gemini for a few years and they consistently ask me to prove where I got my bitcoins from. With GBP in your account on the Gemini Mobile App or on your desktop, you can buy cryptocurrencies like Bitcoin (BTC), Bitcoin Cash (BCH), Basic Attention Token (BAT), Dai (DAI), Ether (ETH), Litecoin (LTC), ChainLink (LINK), Orchid (OXT), Amp (AMP), Pax Gold (PAXG), and Compound (COMP). "Payment Method" means bank transfer and payment instruments including, but not limited to, credit and debit cards. Gemini accounts are also equipped with 2-factor authentication, which safeguards the login process. On your desktop, click on “Add Funds,” select GBP as your currency, and choose your “Deposit Method.” You can then make deposits into your account. Gemini product announcements, company updates, and industry perspectives. How do I redeem my GUSD for fiat USD? We use those details as the unique identifier to determine the intended recipient of the payment which you instruct us to process.Â. Any communication or notice sent by SMS will be deemed received the same day. If you are not a consumer, a micro-enterprise or a charity as defined in the PSRs, you agree that we will not provide a refund if you fail to bring an unauthorised payment or incorrectly executed transaction to our attention without undue delay and in any case within six (6) months of the date of the transaction. You are only permitted to access your Account using your Account login credentials and other required forms of authentication. The funds remain yours.Â, Payments may be subject to payment limits due to security and legal requirements. loss of revenue, reputation, goodwill, opportunity or anticipated savings; or. We now also support the pound sterling (GBP) to provide a more local experience for our UK users. Each transaction is given a unique transaction ID and shown in the transaction history. Gemini will provide you with immediate notice when your Account balance becomes negative. Gemini lets its customers deposit and withdraw cryptocurrencies as well as fiat funds. Gemini closed my account today with no reason given. You expressly waive any confidentiality, banking secrecy or professional secrecy obligations with respect to any such access. Subject to satisfactory completion of the application process set out in the ‘Account Registration’ section above, you can begin managing your Account and using our E-Money Services through the Website and/or the Mobile Application.Â. Any email newsletter you receive will also give you the option to unsubscribe from any future newsletter. You agree that your Account login credentials and any other required forms of authentication, where applicable, have been chosen by you, when applicable. This does not affect our respective rights and obligations under data protection legislation. If you withdraw consent in this way, we will cease using your data for this purpose, but may continue to process your data for other purposes where we have other lawful grounds to do so, such as where we are legally required to keep records of transactions. If you use your electronic money in accordance with the ‘Sending Payments’ section above, the transaction is executed immediately upon authorisation of the payment. You agree that the arbitrator shall have the authority to order any remedies, legal or equitable, which a party could obtain from a court of competent jurisdiction based on the claims asserted, and nothing more. If your withdrawal request exceeds the relevant limit, we may decline your request and instead require you to send us documents verifying your identity and address prior to allowing a withdrawal of funds or to otherwise cooperate with us to verify your identity. You can also ask us at any time for a copy of this User Agreement by contacting Customer Support. Once authorised, you have no ability to withdraw or revoke the payment. Any Cryptoasset order that exceeds the amount of available funds in your Account will be rejected.Â. Before registering for an electronic money account with Gemini Europe, Ltd and accessing or using any of our services, you must read, agree and accept all of the terms and conditions contained in this User Agreement and in the Privacy Policy. In accordance with the Fifth Anti-Money Laundering Directive (“5MLD”), Gemini Europe Services, Ltd is registered with the Financial Conduct Authority (“FCA”) as a cryptoasset business and complies with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 as amended (the “MLRs”). in the case of a CBPII, be able to request confirmation of funds availability within your Account. For withdrawals, click here (be sure to select "via wire" under the Withdrawal Method dropdown) Select the bank account you would like to use under “Funding Source” Type the deposit amount (must be at least $10) Click on ‘Get Instructions’ button and follow the steps (the steps will also be emailed to you) We will not make any termination charge if you terminate this User Agreement in these circumstances. Where we are liable to you under applicable sections of this User Agreement, we will refund you the amount of the unauthorised payment as soon as practicable and by no later than the end of the Business Day after we became aware of the unauthorised payment.Â. Where the withdrawal payment is received by you through the involvement of a payment service provider (such as the bank where you hold a bank account), we shall not be responsible for the withdrawal payment once the withdrawn funds are received by your payment service provider.Â, Your Account is subject to withdrawal limits. These are unregulated activities in the United Kingdom. You may close your Account at any time by contacting Customer Support.Â, If your Account holds a balance at the time of its closure, we will ask you to withdraw your funds within a reasonable period of time, during which time your Account will be accessible for the purpose of withdrawing the remaining balance only. If you have withdrawn funds to the wrong account, you may request that we assist you in reclaiming the funds. The Balance in your Account represents the amount of electronic money available for paying out from your Account, subject to the terms of this User Agreement. You should therefore ensure that you have sufficient Balance before sending a payment.Â, Please see the ‘Unauthorised Payments’ section for details on incorrect and unauthorised payments. Â, You can use your Account to fund purchases of Cryptoassets. We may refuse a withdrawal request if it is made more than six (6) years after the date of termination of this Agreement, and any electronic money held by us after this time shall cease to be held by us for you and instead becomes our funds. Funding / Withdrawal. Gemini UK does not accept UK residents, only UK citizen I have tried to get myself verified on Gemini UK, but they accept only national ID card or driving license. You should report any irregularities or clarify any questions you have as soon as possible by contacting Customer Support. Crypto is not just a technology, it’s a movement. You agree that this section of this User Agreement has been included to rapidly and inexpensively resolve any disputes with respect to the matters described herein, and that this section shall be grounds for dismissal of any court action commenced by you with respect to a dispute arising out of such matters. You have the right to withdraw funds from your Account at any time. Daily Withdrawal Limit. any loss or damage whatsoever which does not stem directly from our breach of this User Agreement. You agree that we may communicate with you in the English language or, where required under applicable law, in the language of the country in which you are domiciled. You are required to check for incoming messages regularly and frequently. You acknowledge and agree that if you do make use of a TPP, such TPP shall: in the case of an AISP, have access to your Account and all the transactions, data and other information contained therein (which may include sensitive personal information); in the case of a PISP, be able to give payment instructions as if it were you or an authorised party acting on your behalf; andÂ. You agree to abide by all decisions and awards rendered in such proceedings and you agree that such decisions and awards rendered by the arbitrator shall be final and conclusive.Â. We will not allow you to make any payment out of your Account where this would put your Account into a negative Balance. We will usually contact you via email. If you'd like to transfer your digital assets to an external wallet or exchange, please navigate to the Withdrawal Page Here and follow the steps below: Select the currency from the dropdown Select the destination address (this is provided by your external wallet or exchange) We will not be liable for withdrawn funds being sent to the wrong account where this is due to you providing incorrect payment details. From the side menu, click on Withdrawal Funds. All deposits, including cryptocurrencies, bank wires, and even Gemini Dollar (GUSD) redemption, are free of charge. your Security Details were compromised as a result of something done by our employees or agents. We may at any time suspend your Account without notice if: you breach any condition of this User Agreement or any other condition applicable to specific services covered by separate terms and conditions; you violate or we have reason to believe that you are in violation of any laws or regulations applicable to you or your use of the Account and/or our services; we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorist financing or other criminal activity; we are required to do so by law or by a regulator, or we need to do so to comply with our legal or regulatory obligations; or. The company is fully regulated and fully compliant. As a default, you will receive email newsletters that will inform you about new product features, events, promotions, special deals etc. How do I withdraw money from Gemini? You must keep your personal details up to date on your Account. SOC Certifications - Gemini is SOC 1 Type 2 and SOC 2 Type 2 compliant. If you receive funds into your Account, we will send you a notification email and display the payment in your transactions history, together with the date of receipt (the credit value date) and, where applicable, any exchange rate used. If you hold a Balance you will not receive interest or any other earnings on the Balance because European law forbids us from paying interest on electronic money or awarding any other benefit related to the length of time during which you hold electronic money.Â, You are not required to keep a Balance at all times, but if you use your Account to send a payment you need to have sufficient Balance in your Account to cover the amount of the payment.Â. The daily withdrawal limit is $100,000 USD. If you receive Cryptoasset exchange and custody services from Gemini Europe Services, Ltd, please be aware that (i) you will have no recourse to the Financial Ombudsman Service in the event of a complaint relating to Cryptoasset services; (ii) your Account is not protected by the Financial Services Compensation Scheme; and (iii) Cryptoassets may experience frequent price volatility resulting in a high degree of risk. You understand that you may not be able to cancel a Cryptoasset order prior to it filling (in whole or in part) and that we are not liable to you for the completion of a Cryptoasset order after you have submitted a cancellation request. What are the transfer fees? Gemini Europe, Ltd issues electronic money and provides related payment services. Gemini is Garbage!!!! If we are required to withhold any taxes, we may deduct such taxes from amounts otherwise owed to you and pay them to the appropriate authority. Â. Gemini – A well-Though Out Exchange that is Flexible and Secure. “Prevailing Market Price” means the price of a Cryptoasset calculated using that day’s Gemini Auction® 4:00 pm ET U.S. dollar denominated auction price or, if no such auction price is available, the trailing 24-hour U.S. dollar denominated volume weighted average price as of 4:00 pm ET as calculated by Gemini Europe Services, Ltd. "Privacy Policy" means Gemini's policy governing the processing of personal data which is available on the Website and Mobile Application, as may be amended from time to time.Â. If you are unsure whether a communication is originating from us, please contact Customer Support.Â. They also abide by capital reserve requirements and banking compliance standards. In particular, you will have no recourse to the Financial Ombudsman Service in the event of a complaint relating to Gemini Europe Services, Ltd. Forms of multi-factor authentication in addition to your login credentials may include verification tokens delivered through SMS or a specified and supported two-factor authentication (“2FA”) application. The Gemini exchange happens to be a popular American platform, which has been operating on the market since 2015.In spite of the fact, it’s still a young resource for trading in digital coins, the company is actively developing and expanding the geography of its presence.What’s more – Gemini is the world’s first crypto exchange, which managed to receive a license to trade in … Please click here to view Gemini’s transfer fees. I do not recommend to use gemini to buy cryptocurrency. If it is received in your email inbox after 4:30pm on a Business Day or at any other time, it will be deemed received on the next Business Day. to respond to any other change that affects us, if it is fair to pass on the effects of the change to you, for example, to reflect developments in cross-border payments. If we contact you in relation to this User Agreement, your Account or our services, we will use the most recent contact details you have provided to us. But decision to pull out of observatory could save millions. "Balance" means the value of funds available in your Account to use in accordance with this User Agreement. "Customer Support" means our customer service, which you can reach at support@gemini.com. Gemini is the worst company to by cryptos and to do business with because the customer service is nasty. After the expiry of this period you will not be able to access your Account but you may withdraw any remaining funds by contacting Customer Support and requesting that the funds are sent to you in a manner that is reasonably acceptable for us.Â, If you want to access your transaction history after the closure of your Account, you will need to contact Customer Support and request the information.Â, You may withdraw your funds and access your transaction history for a period of six years from the date of closure of your Account, but we suggest that you withdraw your remaining funds as soon as possible as they will not earn any interest while in your Account. Please note that we will not provide you with a refund in accordance with the terms of this User Agreement if you fail to bring an unauthorised payment or incorrectly executed transaction to our attention without undue delay and in any case within thirteen (13) months of the date of the transaction, unless we have failed to send you the information relating to the transaction that we should have sent to you. Once funds are credited to the recipient's Account, the transaction becomes irreversible. We recommend that you check your balance on a regular basis to identify any potential unauthorised use of your Account. Gemini accepts cryptocurrency (ETH and BTC) as well as fiat money deposits in (in USD). If you choose to install and use a 2FA application on a device (e.g., phone or tablet) on which the operating system has been tampered with in any way, you do so at your own risk. Each transaction is given a unique transaction ID and shown in the transaction history. The Winklevoss brothers may have thin skin. Apart from communicating via email, we may contact you via letter or telephone, where appropriate.

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